FAQ - Population Health - Hybrid Express Care Program
Q: What is Population Health Hybrid Express Care and how does this program impact my employees?
Population health management refers to the process of improving clinical health outcomes in our workforce population through improved care coordination, engagement, and specialized wellness programs with strong clinical support. We utilize secure health digital solutions to identify at-risk employees and allocate the necessary clinical and social resources needed to address population health needs. Implementing a workplace wellness program utilizing a population health strategy allows our practice to design a data-driven wellness program that makes a positive impact on employees' health.
Q: How can OCC Health Express help to reduce my organization's employee benefits costs?
The number of working-age adults with a chronic condition has grown by 25% in ten years, greatly impacting employer-sponsored health insurance coverage costs. Hybrid Express Care Program reduces employee-related benefits costs (health, disability, and workers' compensation insurance) by improving employees' overall health and decreasing unnecessary utilization of expensive health care services. Our comprehensive health and wellness programs target all the areas that impact health care utilization.
First, when employees are healthy they tend to use less acute care health services (ie. emergency rooms). Our specialized condition-specific wellness programs allow members to take control of their health and reduce their risk of developing chronic diseases.
Second, members have access to convenient, low-cost telemedicine services as an alternative option for urgent care or emergency visits that do not generate health claims. These members are evaluated by our board-certified nurse practitioner and if necessary, referred to the most appropriate, cost-effective level of care.
Third, through our Health Management Program, we educate members on how to be good health care consumers. We provide the necessary clinical support to manage members with complex medical and social needs, this added layer of support keeps members well and decreases the likelihood of complications leading to costly hospitalizations.
Q: How is OCC Health Express different than primary care?
Our health and wellness services are not a substitute for primary care but an added layer of clinical support identifying members' needs and working with our members to develop a treatment plan while collaborating with the member's primary care provider.
Our current healthcare system is challenged by the increasing demand placed on primary care which often leaves individuals feeling unsatisfied with their care. The increased demand on primary care offices makes it challenging for patients to schedule a timely appointment when they have a health concern. Due to strict primary care scheduling, patients are often limited in the amount of time they get to spend with their primary care provider, leaving health concerns unaddressed and questions unanswered.
Our health and wellness practice is different. We are dedicated to the health and social needs of our members. Our team of nurse practitioners, wellness nurses, health coaches, and wellness coordinators provide individualized clinical support with frequent follow-up visits to support our members in managing their conditions. Our clinical team provides compassionate care transforming the way our members access health care.
Q: How does OCC Health Express differ from other workplace health and wellness programs?
We are a unique health and wellness practice focused on improving the lives of those in our workforce and reducing health care costs without compromising the quality of care. Through innovative solutions, our Hybrid Express Care Program contains many of the same features offered at onsite workplace clinics (ie. onsite biometric testing) but our services cost significantly less compared to onsite health clinics.
Engagement guarantee (members who don't utilize our wellness services - receive 50% of there membership cost)
Q: Is OCC Health Express licensed and insured to provide onsite and virtual health and wellness services?
OCC Health Express is fully insured with liability insurance, malpractice insurance, and worker's compensation insurance. Our nurse practitioners and nurses are board-certified with active state licenses in all of the states where we provide care to our members.

